HighTouch
Get your customer data in all of your tools — fast
About HighTouch
Hightouch is a Composable Customer Data Platform (CDP) built for the modern data warehouse. It gives marketers the power to personalize and target customers with data and AI.
Investment Thesis
Hightouch enables marketing and product leaders to easily segment customer audiences so that the right customer gets the right message at the right time. With hundreds of integrations, the platform seamlessly connects data from centralized data warehouses to the tools where marketing and product leaders work. This allows companies to create hyper personalized customer journeys, increasing conversion and improving the customer experience. Hightouch empowers product and marketing teams with these capabilities on a self-service basis, eliminating the need for ongoing engineer support. Marketers and product leaders can focus on audiences and engineers can focus on the roadmap. As a Hightouch customer, Fundrise leverages the platform to deliver precisely targeted communications to specific segments of our investor audience. In fact, almost all of our investor communications, including recent emails and push notifications, are now powered by Hightouch. We’ve seen firsthand how Hightouch can improve outcomes while enabling marketing and product team autonomy and reducing engineering overhead.
Why We Invested
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Market leading product, with excellent customer feedback including from Fundrise’s marketing and product teams
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Consistent with our data infrastructure thesis and goal of backing category-leading companies within it
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Strong customer adoption from both enterprises like Petsmart and WeightWatchers as well as innovative startups like Ramp and Retool
Key Metrics
Company Details
Investment Overview
Investment Thesis
Hightouch enables marketing and product leaders to easily segment customer audiences so that the right customer gets the right message at the right time. With hundreds of integrations, the platform seamlessly connects data from centralized data warehouses to the tools where marketing and product leaders work. This allows companies to create hyper personalized customer journeys, increasing conversion and improving the customer experience. Hightouch empowers product and marketing teams with these capabilities on a self-service basis, eliminating the need for ongoing engineer support. Marketers and product leaders can focus on audiences and engineers can focus on the roadmap. As a Hightouch customer, Fundrise leverages the platform to deliver precisely targeted communications to specific segments of our investor audience. In fact, almost all of our investor communications, including recent emails and push notifications, are now powered by Hightouch. We’ve seen firsthand how Hightouch can improve outcomes while enabling marketing and product team autonomy and reducing engineering overhead.
Key Investment Factors
Market Opportunity
HighTouch operates in the Data Infra market, which is projected to grow significantly in the coming years.
Competitive Advantage
Proprietary technology and strong market position create significant barriers to entry.
Growth Strategy
Clear path to growth through market expansion, product development, and strategic acquisitions.
Financial Summary
Fund Information
No Funds Available
This company is not currently included in any of our available investment funds.
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