About HighTouch

Hightouch is a Composable Customer Data Platform (CDP) built for the modern data warehouse. It gives marketers the power to personalize and target customers with data and AI.

Investment Thesis

Hightouch enables marketing and product leaders to easily segment customer audiences so that the right customer gets the right message at the right time. With hundreds of integrations, the platform seamlessly connects data from centralized data warehouses to the tools where marketing and product leaders work. This allows companies to create hyper personalized customer journeys, increasing conversion and improving the customer experience. Hightouch empowers product and marketing teams with these capabilities on a self-service basis, eliminating the need for ongoing engineer support. Marketers and product leaders can focus on audiences and engineers can focus on the roadmap. As a Hightouch customer, Fundrise leverages the platform to deliver precisely targeted communications to specific segments of our investor audience. In fact, almost all of our investor communications, including recent emails and push notifications, are now powered by Hightouch. We’ve seen firsthand how Hightouch can improve outcomes while enabling marketing and product team autonomy and reducing engineering overhead.

Why We Invested

  • Market leading product, with excellent customer feedback including from Fundrise’s marketing and product teams

  • Consistent with our data infrastructure thesis and goal of backing category-leading companies within it

  • Strong customer adoption from both enterprises like Petsmart and WeightWatchers as well as innovative startups like Ramp and Retool

Key Metrics

$170.0M
Total Funding
$1,200B
Latest Valuation
8+
Years Active
51-100
Team Size

Company Details

Legal Name HighTouch LLC
Industry Data Infra
Stage Mid-stage
Founded 2018
Headquarters San Francisco, CA
Company Size 51-100 employees

Investment Overview

Investment Thesis

Hightouch enables marketing and product leaders to easily segment customer audiences so that the right customer gets the right message at the right time. With hundreds of integrations, the platform seamlessly connects data from centralized data warehouses to the tools where marketing and product leaders work. This allows companies to create hyper personalized customer journeys, increasing conversion and improving the customer experience. Hightouch empowers product and marketing teams with these capabilities on a self-service basis, eliminating the need for ongoing engineer support. Marketers and product leaders can focus on audiences and engineers can focus on the roadmap. As a Hightouch customer, Fundrise leverages the platform to deliver precisely targeted communications to specific segments of our investor audience. In fact, almost all of our investor communications, including recent emails and push notifications, are now powered by Hightouch. We’ve seen firsthand how Hightouch can improve outcomes while enabling marketing and product team autonomy and reducing engineering overhead.

Key Investment Factors

Market Opportunity

HighTouch operates in the Data Infra market, which is projected to grow significantly in the coming years.

Competitive Advantage

Proprietary technology and strong market position create significant barriers to entry.

Growth Strategy

Clear path to growth through market expansion, product development, and strategic acquisitions.

Financial Summary

$170.0M
Total Funding
$1,200B
Latest Valuation
Mid-stage
Funding Stage
Feb 2025
Last Funding

Fund Information

No Funds Available

This company is not currently included in any of our available investment funds.

Explore All Funds

Invest in HighTouch

$1,200B
Latest Valuation
0
Available Funds
Mid-stage
Current Stage
$170.0M
Total Funding

Gain exposure to this high-growth company through our professionally managed funds. Our investment team has conducted extensive due diligence to identify promising opportunities.

Sign In to Invest