Cookies Policy
1. ELIGIBILITY.
To be eligible to use any of the Fontavis Finance Services, you must be at least 18 years old and reside in a country in which
the relevant Fontavis Finance Services are accessible. Please note that not all Fontavis Finance Services are available in every
country.
2. SERVICES.
We offer investments with digital currency, such as bitcoin, ethereum etc. with specified profit plans, which are
available on the platform and also provided by the company at any given time.
3. ACCOUNT SETUP.
Registration of Fontavis Finance Account. To use the Fontavis Finance Services, you will need to register for a Fontavis Finance account, by
providing your details, including your name, email address and a password and accepting the terms of this Agreement. By
using a Fontavis Finance Account, you agree and represent that you will use the Fontavis Finance Services only for yourself, and not
on behalf of any third party, unless you have obtained prior approval from Fontavis Finance in accordance with Section 3.2 and
4.10 of this Agreement. Each customer may register only one Fontavis Finance account. You are fully responsible for all
activity that occurs under your Fontavis Finance Account. We may, in our sole discretion, refuse to open a Fontavis Finance Account
for you, or suspend or terminate any Fontavis Finance Accounts (including but not limited to duplicate accounts) or suspend or
terminate the trading of specific Digital Currency in your account.
3.2 Third party Access.
If you grant express permission to a Regulated Third Party to access or connect to your Fontavis Finance Account(s), either
through the Regulated Third Party’s product or service or through the Site, you acknowledge that granting permission to
a Regulated Third Party to take specific actions on your behalf does not relieve you of any of your responsibilities
under this Agreement. You are fully responsible for all acts or omissions of any Regulated Third Party with access to
your Fontavis Finance Account(s) and any action of such Regulated Third Party shall be considered to be an action authorised by
you. Further, you acknowledge and agree that you will not hold Fontavis Finance responsible for, and will indemnify Fontavis Finance
from, any liability arising out of or related to any act or omission of any Regulated Third Party with access to your
Fontavis Finance Account(s).
3.3 Identity Verification.
You agree to provide us with the information we request (which we may request at any time deemed necessary) for the
purposes of identity verification and the detection of money laundering, terrorist financing, fraud, or any other
financial crime, including as set out in Appendix 2 (Verification Procedures and Limits) and permit us to keep a record
of such information.
4. Deposit SERVICES. You can load funds into your Fontavis Finance Wallet using bitcoin transfer (or other payment methods
available on the Site for your location), and your Fontavis Finance Wallet will show the loaded funds once we have received
them. Loading of funds may be done manually or as part of a recurring transaction that you set up on your Fontavis Finance
account. Deposits are confirmed in no more than 24 hours, contact customer support, if any difficulties.
5. UNSUCCESSFUL DEPOSIT.
If a payment to load funds into your Fontavis Finance Wallet is not successful, you authorize Fontavis Finance, in its sole
discretion, either to cancel any related Digital Currency Transactions, or you cancel it yourself.
6. ACCOUNT INFORMATION.
You will be able to see your Fontavis Finance Wallet balance and your transaction history using the Site, including (i) the
amount (and currency). Balance on your investment wallet, deposit and withdrawal option, and investment options.
7. INVESTMENT.
There are various investment plans on the site. You will be able to start any investment plan when you deposit enough
funds to invest in a plan. Funds are locked in the investment account until the required period expires. Investment
profits are paid every day until the plan expires. You will be able to invest in several investment plans
simultaneously. Assurance: This is a crypto investment company, we assure our clients 100% security and return of their
funds and profits. Fontavis Finance is liable for any funds deposited into its platform. Your funds are safe with us.
8. Refund Rights.
(A) Unauthorised Transactions If an Unauthorised Transaction occurs in your Fontavis Finance Wallet as a result of our failure,
we will refund you the amount of that transaction by no later than the end of the next business day after becoming aware
of the Unauthorised Transaction and restore your Fontavis Finance Wallet to the state it would have been in had the
Unauthorised Transaction not taken place. Generally, you will not be liable for losses incurred after you have notified
us of the Unauthorised Transaction or if we have failed at any time to provide you with the means for notifying us. You
will be liable for the first $35 of any losses you incur in respect of an Unauthorised Transaction in your E-Money
Wallet which arises from the use of lost or stolen credentials (for example when you have failed to keep the login
details for your Fontavis Finance Account secure), and if you are fraudulent, or you intentionally or negligently fail to carry
out your obligations under this Agreement and this results in Unauthorised Transactions in your Fontavis Finance Wallet (for
example, if you deliberately share your email and password with a third party, or are grossly negligent in keeping your
email and password secure, you will be liable for all resultant losses incurred as a result of any such Unauthorised
Transactions, not just the first $35.
9. INCORRECT TRANSACTION.
Fontavis Finance is not liable for any loss of funds due to the wrong crypto address provided by you. Or are you sending funds
to any wallet address that is not from Fontavis Finance.
10. CONSENT.
By opening a Fontavis Finance Account with us you provide your explicit consent to us providing payment services (i.e. the
Fontavis Finance Services) to you. You can withdraw this consent at any time by closing your Fontavis Finance Account.
11. AVAILABILITY OF PAYMENT METHODS.
The availability of a method of payment depends on a number of factors including, for example, where you are located,
the identification information you have provided to us, and payment info you’ve provided.
12. SUSPENSION, TERMINATION, AND CANCELLATION.
Suspension, Termination, and Cancellation. We may:
(a) refuse to complete, or place on hold, block, cancel or reverse a transaction,
(b) suspend, restrict, or terminate your access to any or all of the Fontavis Finance Services, and/or
(c) deactivate or cancel your Fontavis Finance Account with immediate effect for any reason, including but not limited to
where: we suspect money laundering, terrorist financing, fraud, or any other financial crime; we reasonably suspect you
of acting in breach of this Agreement; you take any action that may circumvent our controls such as opening multiple
Fontavis Finance Accounts or abusing promotions which we may offer from time to time. we have concerns that a transaction is
erroneous or about the security of your Fontavis Finance Account or we suspect that the Fontavis Finance Services are being used in a
fraudulent or unauthorised manner.
13. SITE AVAILABILITY AND ACCURACY ACCESS & AVAILABILITY.
Access to Fontavis Finance Services may become degraded or unavailable during times of significant volatility or volume. This
could result in limitations on access to your Fontavis Finance Account or the Fontavis Finance Services, including the inability to
initiate or complete transactions and may also lead to support response time delays.
(A) although we strive to provide you with excellent service, we do not guarantee that the Site or other Fontavis Finance
Services will be available without interruption and we do not guarantee that any order will be executed, accepted,
recorded, or remain open or that your Fontavis Finance Account will be accessible; and
(B) please note that our customer support response times may be delayed, including during times of significant
volatility or volume, especially for non-trust and safety issues. Under no circumstances shall Fontavis Finance be liable for
any alleged damages arising from service interruptions, delays in processing transactions, or lack of timely response
from Fontavis Finance customer support.
14.WITHDRAWAL.
You can be able to withdraw your funds to an external wallet or your preferred bank at any time.
Withdrawal amount can be limited, due to (1).verification level of an account requesting the withdrawal. (2). Suspicious
activity on an account requesting withdrawal. (3). Withdrawal Destination address or bank account.(4) imposed limit on
withdrawal by Fontavis Finance due to important reason(s).
Fontavis Finance will not be liable for funds you withdraw to a wrong wallet address.
Withdrawals don’t take more than 24 hours and at most 72 hours to be processed. please contact customer support after 72
hours of withdrawal and you haven’t received your funds.
15. FEES.
You will pay us a fee every time you withdraw to your local bank accounts and external decentralized crypto wallets.
Typically, our fee is 5%. You may pay a higher commission if
the total dollar amount of the transaction is less than our minimum transaction amount
of $10,000. The commission charged to you will be due upon settlement (closing) of your
transaction. You may pay additional fees imposed by the platform, such as legal opinions,
16. TRADE MANAGER FEE.
Anti-Money Laundering Review. U.S. federal law requires all financial institutions to
obtain, verify, and record information that identifies each person or entity with whom we
conduct transactions with. In addition to asking you for your name and address and
other identifying information, FG-LLC may also request other identifying information and
documentation.
17. CUSTOMER FEEDBACK, QUERIES, COMPLAINTS, AND DISPUTE RESOLUTION.
Contact Fontavis Finance. If you have any feedback, questions, or complaints, contact us via our ‘Customer Support email @
info@fontavisfinance.com or support@fontavisfinance.com